SaaS Dashboard
Complex order management slowed peak-hour operations, so the product was redesigned into a clearer dashboard with real-time updates and stronger hierarchy.
SaaS Dashboard
Simplified order management, billing visibility, and live operational status in one SaaS workspace.
30%
faster order time
28%
fewer stock errors
4
live workspaces
30%
faster order time
28%
fewer stock errors
4
live workspaces
Case Study Structure
Project
Restaurant POS
Role
Senior UI/UX Designer
Timeline
8 weeks
Platform
Web dashboard
01
Restaurant teams needed one place to track orders, billing, and stock pressure without bouncing between disconnected modules during service hours.
Complex order management created confusion across billing, queue status, and kitchen communication, especially when traffic spiked.
02
Step 01
Mapped cashier, kitchen, and manager workflows to uncover the highest-friction actions.
Step 02
Reframed the IA around live priorities so urgent tasks appeared before secondary analytics.
Step 03
Tested denser dashboard layouts to keep speed high without sacrificing clarity.
03
Designed a unified dashboard with real-time order states, clearer menu actions, faster billing controls, and visible stock alerts for quicker decisions.
Operations overview
Live order queue
Billing flow
Inventory risk panel
04
Reduced order time by 30%, improved operational scanning, and made high-pressure decisions easier for teams during peak hours.
Less time spent switching between modules
Faster order and billing coordination
Clearer hierarchy for critical operational actions
Need Similar Work?
Kunal is available for senior UI/UX roles, dashboard redesigns, mobile UX, and product workflow projects where clarity directly affects business performance.
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